You can start now to make your first call with ZIWO and enjoy all of its superpowers
– ZIWO Integration with popular CRMs, & APPs limits the need for navigating on several interfaces and facilitate the agent’s life.
Revenue & Customer Engagement
– For recurring items, subscription renewal, payment invoice, ZIWO offers an auto call back of the clients or notification via WhatsApp or SMS.
– One single price for ZIWO call center software with pay as you go model with several readymade accessories
Out-of-the-box Call Center Software
to a Full Programmable Customer Engagement Platform
Manage all your Voice, WhatsApp, and SMS conversations seamlessly in one place for maximum agent’s productivity and customer journey continuity.Learn More
Getting all the information needed in one-place to answer fast and precisely to a client is our objective. With ready-made plugins to a wide selection of CRMs and popular apps, ZIWO makes the 360 complete customer vision a reality.Learn More
Working home-based and on the go is the new norm. ZIWO is accessible from the Web, Mobile apps, and Desktop apps. Busy traveling? The roaming agent feature forwards the calls to your mobile like if you were connected in the office.Learn More
Want to know what your clients really think beyond what they say? ZIWO call center software provides a unique Emotion Tracking solution that will save you time and money spent on biased surveys.Learn More
to the Apps you love
Connect ZIWO to the apps you love and use every day. Powerful one-click deployment CRM plugins and other out-of-the-box solutions help to automate your business workflows and to boost productivity.
Click-to-call, Customer file pop-up, CRM enrichment are among the superpowers you can expect without switching between apps.
The API that puts developers in charge
Everything you need to build communication applications with ziwo is at your deck. Get started in minutes with our full documentation and assistance.
A one stop shop for all your API programmable features that you can play with.
Ziwo offers programmable webhooks to integrate with customer’s support centers.
Ziwo WebSocket is the parent class of DomainWebSocket and VertoWebSocket.
Ziwo core front enables ziwo client to Make, receive, and monitor calls around the world.
Make, receive, and monitor calls around the world using the Voice API that developers rely on.
Now easily integrate Ziwo Calls into IOS App using Ziwo SDK, access ziwo key features.
This refers to a case or a query for inbound or outbound contact.
This endpoint retrieves the settings of WhatsApp channel.
Get customer profile as well as store and retrieve data in CRM
Learn what you can build with Ziwo
Click to Call
You can make any phone numbers of you web app clickable to generate a call by the agent !
Install ZIWO Web Phone in minutes in your own CRM or web app.
Skip manual login authentication in your integration, and auto-connect ziwo webphone.
Fetch call history using ZIWO Web phone (web phone) events in few steps.
One can download a recording MP3 file for the CDR identified by the given CDR Call ID !
Enter URL, Enter desired parameters you would like to retreived and fetch CDR.