You can start now to make your first call with ZIWO and enjoy all of its superpowers

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Productivity

– ZIWO Integration with popular CRMs, & APPs limits the need for navigating on several interfaces and facilitate the agent’s life.

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Revenue & Customer Engagement

– For recurring items, subscription renewal, payment invoice, ZIWO offers an auto call back of the clients or notification via WhatsApp or SMS.

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Cost optimization

– One single price for ZIWO call center software with pay as you go model with several readymade accessories

Out-of-the-box Call Center Software

to a Full Programmable Customer Engagement Platform

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Manage all your Voice, WhatsApp, and SMS conversations seamlessly in one place for maximum agent’s productivity and customer journey continuity.

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Getting all the information needed in one-place to answer fast and precisely to a client is our objective. With ready-made plugins to a wide selection of CRMs and popular apps, ZIWO makes the 360 complete customer vision a reality.

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Working home-based and on the go is the new norm. ZIWO is accessible from the Web, Mobile apps, and Desktop apps. Busy traveling? The roaming agent feature forwards the calls to your mobile like if you were connected in the office.

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Want to know what your clients really think beyond what they say? ZIWO call center software provides a unique Emotion Tracking solution that will save you time and money spent on biased surveys.

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Simply. Connect
to the Apps you love

Connect ZIWO to the apps you love and use every day. Powerful one-click deployment CRM plugins and other out-of-the-box solutions help to automate your business workflows and to boost productivity.

Click-to-call, Customer file pop-up, CRM enrichment are among the superpowers you can expect without switching between apps.

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“Amazing Customer Support”

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General Manager Lilac Marketing

“Easy GUI. Solid product.”

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Head of Operations Syarah Limited

“ Helpful roaming feature”

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Client Service Manager The Farmbox DMCC

“I like how it performs”

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Customer Service Head IKCON
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The API that puts developers in charge

Everything you need to build communication applications with ziwo is at your deck. Get started in minutes with our full documentation and assistance.

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API

Make, receive, and monitor calls around the world using the Voice API that developers rely on.

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Webhook

Ziwo offers programmable webhooks to integrate with customer’s support centers.

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Websocket

Ziwo WebSocket is the parent class of DomainWebSocket and VertoWebSocket.

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Core Front

Ziwo core front enables ziwo client to Make, receive, and monitor calls around the world.

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Dialer

Make, receive, and monitor calls around the world using the Voice API that developers rely on.

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Mobile SDK

Now easily integrate Ziwo Calls into IOS App using Ziwo SDK, access ziwo key features.

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Conversations

This refers to a case or a query for inbound or outbound contact.

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Settings

This endpoint retrieves the settings of WhatsApp channel.

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Customer Profile

Get customer profile as well as store and retrieve data in CRM

Learn what you can build with Ziwo

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Click to Call

You can make any phone numbers of you web app clickable to generate a call by the agent !

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Install WebPhone

Install ZIWO Web Phone in minutes in your own CRM or web app.

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Auto Login

Skip manual login authentication in your integration, and auto-connect ziwo webphone.

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Call History

Fetch call history using ZIWO Web phone (web phone) events in few steps.

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Fetch Recording

One can download a recording MP3 file for the CDR identified by the given CDR Call ID !

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Fetch CDR

Enter URL, Enter desired parameters you would like to retreived and fetch CDR.

DEVELOPER FRIENDLY

Build with the best. Bring your ideas to life using powerful, developer-trusted APIs.

“Being able to integrate with anything you want, you know to their freely good API which is very well documented and you can ask some more features to support it, it will all be there for you.”

DEVELOPER FRIENDLY

Build with the best. Bring your ideas to life using powerful, developer-trusted APIs.

“Being able to integrate with anything you want, you know to their freely good API which is very well documented and you can ask some more features to support it, it will all be there for you.”

8 MILLION DEVELOPERS STRONG

Build with the best. Bring your ideas to life using powerful, developer-trusted APIs.

David used Ziwo to reach customers at scale with personalized messages. Now, Blue Apron sends emails engineered to match every customers’ taste.