“We want to help companies to simply talk to their clients, not only through the telephone but via any channel and to help them understand in real-time how they can serve them much better”
Based in the UAE and launched in 2016, Ziwo provides a cloud-based solution for companies to talk to their clients and to leverage customer information through readymade plugins. It is a result of 10 years of contact center experience developed by Aswat Telecom in close partnership with its customers. We listen to our customers and proactively focus on the development of relevant features to improve our production flexibility and efficiency.
Ziwo, a software as a service (SaaS) contact centre has closed its Series A round led by Wamda Capital, with additional participation from DTEC Ventures.
CTO & CEO at Ziwo
ZIWO is designed with customization in mind, making it relevant to all contact centers (sales, customer and phone services…)
Because contact centers are handling multiple types of data and functionalities, we made ZIWO intuitive and user-friendly for agents and supervisors alike
Full access via web browser. Hire agents or monitor your activity from anywhere
Complex integrations made easy to use, so you can focus on your business.
Our support and consulting teams are there to provide fast and efficient answers to your requests and tailor ZIWO to your needs
A comprehensive price policy to give a simple cost overview with no hidden or additional software/hardware fees