Author: Charu Pandey

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Revolutionizing Business by WhatsApp

How WhatsApp Can Enhance CX and Optimize Contact Center Performance? Gone are the days when people utilized only telephonic conversations or e-mails to connect and take subsequent meet-ups from their clients....

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All you need to know about Webhook Integration

In this dynamic era, we are consistently evolving from static websites to real-time applications. Several apps using real-time communication have revolutionized the digital world by making communication easier than it...

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How to use Dialer for Outbound Marketing ?

Outbound Campaign Management for Better Productivity   Gone are the days when agents used to dial thousands of customer contact numbers manually just to promote the upcoming product or remind customers about...

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Why is API key to your business?

What is an API? API is the acronym for ‘Application Programming Interface,’ which is a software intermediary that allows two applications to talk to each other. Each time you use an...

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