How UDrive drives better customer experience and faster support with ZIWO

02 - Jun - 2021

UDrive is the first car-sharing provider in the Middle East that provides car rental by the minute. Learn why and how they switch from an on-premise Call Center Solution to ZIWO. The overwhelming majority of our clients share extremely positive experiences of working with us; not just to us in conversation. It’s really important to gain feedback on the service we deliver to you.

Mobility tech is one of the key investment sectors our technology fund focuses on, and UDrive perfectly fits the fund’s guidelines and the fund manager’s ambitions. With the newly formed board and management team, it is expected to triple-digit growth across the MENAT region during 2022.

Joining Cultiv8 in the funding round was Muscat-based Oman Holdings International, which owns Budget Oman.

The investment will support Udrive for the upcoming expansion in the region and enhancements of its technology, a statement said.

“We are digitizing mobility making it easily accessible to everyone. The recent funding secured will help us invest in new technologies as well as grow our offerings into the region this year,” said Udrive CEO and co-founder Nicholas Watson.

UDrive has 73,000 registered users and has registered over 478,000 trips in two years.
“We are proud to have well respected and diverse regional business leaders bringing unique experiences and growth potential to the business. Raising money was never about just the funds, but our ability to operate at scale and bring true change to old incumbent business models.”


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Call Tracking: DIGIGEAR

Now Money Uses ZIWO To Monitor The Key Performance Indicators (KPIs)

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