Motors Gate: We Can Elevate Our Service Level with ZIWO ⬆️

Motors Gate Company is the exclusive agent for BAIC and MAXUS in Saudi Arabia, backed by Babgi Trading Company’s 40+ years of experience in vehicle sales and maintenance.

They’re dedicated to providing a top-notch experience to customers and partners. To achieve this, they turned to ZIWO’s cloud contact center solution. It’s their tool for seamless, unified customer service and instant interactions.

Motors Gate aims to elevate customer service in the region and expand beyond Saudi Arabia after its local success. Their focus is on delivering an exceptional customer experience, continually studying and improving it to meet global standards. With ZIWO, they’ve seen increased call volumes, improved customer satisfaction, and better team collaboration. Plus, they can now assess agent performance and generate detailed reports regularly. The cloud solution has been a game-changer for them.

 

 

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