Tafaseel BPO (Business Process Outsourcing): ZIWO Has Everything We Need to Personalize Customer Experience

08 - Nov - 2022

 

Tafaseel BPO (Business Process Outsourcing)

UAE’s First & Fastest growing Business process outsourcing company, Tafaseel is specialized in Contact center outsourcing, building, managing, operating & transferring workflows for third parties.

Tafaseel BPP creates better business outcomes and differentiates clients through technology, design, data, process, and people. They rely on ZIWO Cloud Contact Center solution to cater to client’s requirements in ten industry verticals including the public sector, automotive, banking and financial services, insurance, healthcare, technology, food & beverage, media and communications, retail and e-commerce, travel and transportation, and energy.

With ZIWO flexible and cost-effective solution, Tafaseel BPO was able to create the ideal workplace where business can be done more efficiently and effectively. From an all-in-one cloud phone system with team messaging to a complete contact center and more, to build solutions for every business, no matter how big or small.

tafaseel bpo x ziwo - outsourcing

With Tafaseel businesses can achieve the below advantages:

Increase Flexibility
A company that outsources functions can act faster and more efficiently when it comes to risk management for adding new offerings to customers. These companies can also adjust their internal resources so that more critical functions are covered effectively.

Expand Global Presence
Some outsourcing organizations can help customers in more than one language, 24/7. The main company doesn’t have to take on this responsibility but can ensure customers are taken care of regardless. Outsourcing companies can help local businesses establish a presence outside their local country, too.

Improved Speed and Efficiency
Organizations that outsource tasks allow specialists to handle them. This saves time, increases productivity and capacity, and ultimately, improves accuracy.

 

For more details about this company, click HERE!

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