Customer Support

Revolutionizing Business by WhatsApp

How WhatsApp Can Enhance CX and Optimize Contact Center Performance? Gone are the days when people utilized only telephonic conversations or e-mails to connect and take subsequent meet-ups from their clients....

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ABC’s of SDK

If you have been into software development, you must already be familiar with the term SDK or Software Development Kit. It is the one thing you cannot forgo while attempting...

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How to use Dialer for Outbound Marketing ?

Outbound Campaign Management for Better Productivity   Gone are the days when agents used to dial thousands of customer contact numbers manually just to promote the upcoming product or remind customers about...

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