integration
Connect the power of social media to the business and marketing tools you already rely on—and extend the functionality of Hootsuite to speak to your clients. Simply with ZIWO
Overview
Hootsuite Inc develops a suite of customer support solutions – an enterprise-grade help desk, live chat, chatbot, workflow automation, and BI software.
ZIWO cloud contact center provides stellar features to maximize your call center performance & let your business thrive. Full API Based with Readymade CRM Plugins. Virtual phone numbers in 140+ countries.
Hootsuite + ZIWO
Build advanced dashboards and reports and get greater insight into call center performance by Hootsuite Integration with ZIWO. Create your own drill-downs to deep-dive into call center data. Choose the visualizations you like and share it with the people who can make a difference.
Key Benefits
- Perfect call center to boost your revenue and the productivity of your agents by automated campaigns on the go !
- Reserve privacy of your customers while ensuring smooth delivery of services via Call Masking
- Measure the success of your sales & marketing campaigns using Call Tracking
- Improve agent productivity and boost customer satisfaction using CDR
- Listen, Whisper or Resolve customer queries realtime with 3 modes of Call Whispering
Readymade Plugins Available