Connect ZIWO &
Zendesk in a snap

You can now integrate ZIWO with your current solution in no time and without any technical assistance.

 

Whatever version of ZENDESK you may be using, ZENDESK Talk is not required.

 

We made it extremely simple as your agents will just need to install a Google Chrome extension to be ready.

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ZIWO in ZENDESK, how does it work?

Click to call

Screen pop

When you receive a call in ZIWOZENDESK displays the related customer account or creates a new one if necessary.

Call recording

After each call, ZIWO attaches a call log and voice recording in a ticket linked to the customer account

Active tab

ZIWO identifies the active ZENDESK tab with a greyed/colored icon, simply click it to switch tab

Getting started

Download ZIWO Bridge for ZENDESK in Google Chrome store

Connect to your ZIWO WebRTC.

Log on to your ZENDESK instance.

You are ready.

Simply. Talk to your clients

Cloud Based Contact Center deployed instantly

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