Ziwo Busylight

Simply. Follow the light.

The easiest way to view the agent status without interruption to increase productivity &  create a happier work environment.


Call Center Supervisor, Looking for

a solution to fix chaos because of unhappy agents


Introducing Ziwo Busylight

Plug n Play!


Simply. Login and get access to these superpowers preconfigured in the application.

Ziwo Busylight is a result of integration between Ziwo Cloud Call Center software with
Kuando Busylight.

Supervisor KPI

Visible status check for all agents in a flash. Literally!


Maximize On-call
time for agents

Maximize workforce

Manage peaks of
inbound call volume

Quickly assign calls to available agents

Minimum downtime for
transferring calls

Improve agent
retention rate

Create a happy
work environment


Agent KPI 

Never Miss a Call again!

Missed Calls

Response Time

Minimize customer
hold time

Maximize on-call

Interruption Free
call management

Visible availability
status for call transfer


Color Mapping

Every status responds to a color!

Get your Ziwo Busylight superpowers here!

Simply. Talk to your clients

Cloud Based Contact Center deployed instantly

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