Publié le Oct 16, 2019
Remplacez les lignes RTC existantes par la solution de centre de contact basée sur le cloud de Ziwo et regardez de plus près les avantages et les inconvénients.
The term PSTN stands for Public Switched Telephone Network, many companies call them existing PSTN lines or the traditional circuit-switched telephone network. This is the system that has been in general use since the late 1800s. There are several names for the phones, such as PSTN, landlines, Plain Old Telephone Service (POTS), or fixed-line telephones. These phones are widely used and generally still accepted as a standard form of communication. However, they have seen a steady decline over the last decade. If you want to use Ziwo cloud-based phone and are wondering what can be done with your PSTN lines? Here are the possibilities:
References: https://www.nextiva.com/blog/what-is-pstn.html
https://blog.wildix.com/sip-trunking-the-difference-between-pstn-isdn-and-voip/
https://www.zpesystems.com/public-switched-telephone-network-pstn-lines-still-best-failover-option/
ZIWO Cloud Contact Center Software (CCAAS). Barrier-breakers, and an Information Technology organization that provides cloud center services and advanced tech solutions. This platform builds a deep relationship with the most important brands in the world, in order that they can build deeper relationships with their clients via Omnichannel software. Ziwo’s world-class platform can orchestrate a large-scale network of passionate experts around the world. Powered by people and augmented by cutting-edge technology, Ziwo delivers resonance with high quality, easy deployment, and precision.
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