Every Call Answered, 24/7
The AI Calling PlatformBuilt for MENA
Automate every call, understand every conversation, and amplify every team to deliver exceptional customer service.
Enabling the success stories of so many companies.
Missed calls. Blind spots. Overloaded teams.
ZIWO's scalable and reliable AI platform solves all three.
AUTOMATE EVERY CALL
AI Voice Agents That Answer Every Call, 24/7
In Arabic, in dialect, around the clock, no queue, no voicemail, no missed opportunity.
Always on
AI Voice Agents answer during peak hours, after hours, and whenever your team is busy, automatically.
Arabic-native AI Agents
AI Agents built for UAE, KSA, and Egyptian Arabic dialects with natural code-switching between Arabic and English in a single call.
Resolves, routes, or captures
The AI agent autonomously handles what it can, transfers with full context when it can't, and captures a lead every time.
UNDERSTAND EVERY CONVERSATION
AI Intelligence That Turns Every Call Into Actionable Insight
Know what was said, what was promised, and what needs to happen next, in real time and after every call.
Live transcription and AI sentiment
Every call transcribed and analyzed as it happens, so managers see what's going on before it becomes a problem.
AI Scorecards
Every call automatically scored against your criteria, so managers spend less time reviewing and more time improving.
Automated summaries and follow-ups
AI Agents take actions to update your CRM, and flag next steps automatically. Nothing falls through after the call ends.
AI SCORECARD
Greeting · Empathy · Resolution
AMPLIFY EVERY TEAM
AI-Powered Tools That Make Your Best Rep the Standard
Modern call tools, live coaching, and AI-powered dashboards so your representatives perform at their best on every call.
AI Performance dashboards
Track resolution rates, call volumes, agent performance, and conversation quality across your entire operation.
Live coaching and barge-in
Supervisors monitor calls in real time, whisper guidance, or step in when needed, without the customer hearing a thing.
Omnichannel. Voice and WhatsApp, unified.
Handle voice calls and WhatsApp conversations in one place, so your team never switches tools and never loses context.
An Open Platform That Works With The Tools Your Team Already Uses
Leverage our 15+ native CRM, helpdesk, and business tools integrations or build your workflows with our open platform APIs.
Salesforce
HubSpot
Zoho
Freshdesk
Zendesk
Microsoft Dynamics
Zapier
Intercom
Pipedrive
Kommo
Foodics
Top-Rated by Our Users
