The Leading Cloud Contact Center Software in the Middle East!

A call center software that improve your customer experience, streamline operations, and effectively train your agents to deliver exceptional service.

Ziwo professional service provider that handles outgoing phone calls

Enabling the success stories of so many companies.

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Facilitate your operations with our ROI driven software

Scale easily in the Middle East. Instantly onboard new countries with local numbers and local cloud hosting. Keep the track of your performance with live dashboards and customised reports.

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Tailored Customer Experience

Make sure to deliver the best experience with our CRM integrations. Organize your workflow between departments using an IVR, smart call routing, or skills and language assignment.

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Train your agents to handle more calls

You can onboard new agents in minutes, train them with call whispering, and leverage their performance with accessible and clear quality call recording using ZIWO. They can also organize their workflow with tags, notes, attachements or transferring options.

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Reliable and trusted solution

99,99% Uptime, Cloud, Security compliance, ISO compliant, 24/7 local support

Uptime for last 30 days dashboard

Improving Customer Experience in the GCC

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High-quality voice

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Deployed in minutes

Call agent is helping customers on call

Crystal Clear Quality Calls

Voice Services provided only by local telecom operators & premium international carriers to get your phone numbers in every market you operate.

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Streamline Your Communication

Manage voice calls and WhatsApp in a single conversation interface available in multiple languages like English or Arabic to boost your productivity and your customer experience.

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15+ CRM Integrations

Seamless integration with your CRM deployed in seconds to increase the productivity of your agents and provide the best experience to your customers. 500+ APIs are also available to fit on any infrastructure.

Supporting your Business Anywhere you want to go

"As a cloud-based contact center solution, ZIWO enabled Floward to scale to Egypt and other countries outside Saudi Arabia easily, and to many other countries in the Middle East."

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Mohammed Natto

Head of Customer Service

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Features designed to provide the best customer experience.

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Simple, secure, reliable and cloud agnostic

SSL protection

SSL & SSH Encryption of Data

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ZIWO runs on any public or private cloud


GDPR Compliant

Uptime for last 30 days dashboard

>99.99% Uptime & 24/7 Amazing Local Support

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ISO 27001 Certified


Integrated to the best help desks and CRMs

Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.

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Join hundreds of companies that are willing to talk to their clients. Simply.

Cloud telephony and call center software deployed instantly

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Simply talk to your clients!

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