Smart Dialpad
ZIWO CTI integrated dialpad provides users with all features of ZIWO ecosystem embedded to their environment. This Smart dialer allows users to make outbound calls, also you they receive and view all incoming calls while being embedded to their webbrowser.
Effortless Calls, Limitless Possibilities. Simply!
Our Smart Dialer enables seamless outbound calls, and you can effortlessly receive and view incoming calls right within Google Chrome.
Inbound & Outbound Calls
The Smart Dialer allows users to make outbound calls to any phone number in no time, as well as receive and view all incoming calls smoothly.
Add Notes
ZIWO CTI Integrated Dialpad allows agents to add notes into client profiles, so they'll never forget their preferences – easy peasy communication.
Enable/ Disable Recording
To ensure compliance, agents can stop the recording when sensitive information is being discussed or provided, this insures the maximum compliance and security.
Caller Info
Effortlessly elevate productivity with ZIWO CTI Integrated Dialpad. Seamlessly access caller info, call logs & history for enhanced communication and streamlined workflows
Search Contacts
Contacts is a directory of numbers and associated names saved under three main categories including Teammates, Teams, and the ones saved in the Phonebook. Agents can search by name or phone number.
Conference Calls
Conference calls can be done with incredible speed and ease with the dialpad to facilitate collaboration, and to supports clients better.
CLI (Multiple Identification Numbers)
A Smart Dialpad feature that allows users to choose between multiple phone numbers that have been assigned to their account.
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