Our Customers
Tripled Call Handling for Al Ain Pharmacy
Al Ain Pharmacy significantly enhanced their customer service and operational efficiency with ZIWO, resulting in tripling their call handling capacity and improving service quality.
Al Ain Pharmacy Testimonial
- Increased call handling from 10,000 to 30,000 calls per month.
- Enhanced call quality and customer experience.
- Enabled effective team management and performance tracking.
- Utilized call recordings for quality assurance and training.
- Streamlined customer feedback collection and improved service levels.
Features
ZIWO Features used by Al Ain Pharmacy
Roaming Agent
Custom User Experience
Waiting Line Management
Call Tags
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