Revolutionize Your Contact Center with ZIWO AI
Transform the way you manage calls and customer interactions with ZIWO AI. From actionable insights to automation that simplifies your processes, our solution is crafted to deliver measurable ROI and operational excellence.
Enabling the success stories of so many companies.
Built in MENA, for MENA
The only Artifical Intelligence (AI) solution crafted on demand, hosted locally, and fully customizable to boost performance & ROI. ZIWO AI is designed to handle Arabic dialects, including Saudi and Emirati, while seamlessly integrating into your ZIWO ecosystem.
Get a Clear Picture of Every Conversation in Seconds
The ZIWO Intelligence Dashboard gives you instant visibility into customer sentiment, call dynamics, and key conversation drivers, all in one intuitive interface. With visual insights on agent performance and client emotions, your teams can pinpoint opportunities, tailor coaching, and make smarter decisions faster.
Features That Drive Success
Call Transcription
Sentiment Analysis
Call Summary
Call Tagging
Language Detection
Call Translation
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Why Choose ZIWO AI?
Actionable Insights in Real-Time
Process calls instantly post-call to trigger workflows or sync with your CRM for immediate results.
Seamless Integration
Embedded within the ZIWO ecosystem for end-to-end automation and improved efficiency.
Local Expertise, Global Standards
Tailored to the needs of businesses in the MENA region, with full support for Arabic dialects and compliance with local regulations.
AI That Adapts to You
Customizable features like Call Summaries, Sentiment Analysis, and Tagging designed for your specific needs.
Top-Rated by Our Users
End-to-End Value for Your Business
Analyze calls to improve Quality Management and streamline performance reviews.
Trigger WhatsApp alerts and escalate workflows automatically based on sentiment or tags.
Sync insights with CRM tools like Salesforce and Zoho to enhance decision-making.
Join thousands of businesses transforming customer interactions.
Cloud telephony and call center software deployed instantly