Voice, WhatsApp, and Better Collaboration in One Place! Experience seamless conversations and enhanced connectivity like never before.
Enabling the success stories of so many companies.
By using Conversations, you will have one single interface for calls, WhatsApp, tags, notes, and attachments and see all the history of the conversation to boost your productivity.
Get local phone numbers in 150+ countries to reach your customers easily with high quality voice calls.
Transfer conversations to another team or teammate, they will have access to all the history and the contact profile. We enhanced contact profiles with multiple numbers per contact, attachments repository, notes, and tags history, and conversations history.
Frequently asked questions
Everything you need to know about the product and billing.
Can I send attachments and files to customers through ZIWO conversations using WhatsApp?
What is the maximum number of messages can an agent send on WhatsApp?
What is the process for upgrading our existing ZIWO version to ZIWO Conversations?
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.
Improving Customer Experience in the GCC
Deployed in minutes
Crystal Clear Quality Calls
Voice Services provided only by local telecom operators & premium international carriers to get your phone numbers in every market you operate.
Streamline Your Communication
Manage voice calls and WhatsApp in a single conversation interface available in multiple languages like English or Arabic to boost your productivity and your customer experience.
15+ CRM Integrations
Seamless integration with your CRM deployed in seconds to increase the productivity of your agents and provide the best experience to your customers. 500+ APIs are also available to fit on any infrastructure.
"As a cloud-based contact center solution, ZIWO enabled Floward to scale to Egypt and other countries outside Saudi Arabia easily, and to many other countries in the Middle East."
Head of Customer Service
Features designed to provide the best customer experience.
Simple, secure, reliable and cloud agnostic
SSL & SSH Encryption of Data
ZIWO runs on any public or private cloud
>99.99% Uptime & 24/7 Amazing Local Support
ISO 27001 Certified
Integrated to the best help desks and CRMs
Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.
Join hundreds of companies that are willing to talk to their clients.
Cloud telephony and call center software deployed instantly