Our Customers
Citruss' Enhanced Cutomer Support
Citruss, launched in 2005 as the region's first teleshopping platform, now spans TV, e-commerce, and social commerce in seven countries. With over 120 call agents, they rely on ZIWO for flexible, scalable solutions like IVR, queue management, and customizable dashboards, improving productivity and customer support.
Citruss Testimonial
- Over 120 call agents for customer support.
- Uses ZIWO for flexible solutions like IVR, queue management, and dashboards.
- ZIWO improves productivity and customer support.
Features
ZIWO Features used by Citruss
Call Whispering
Live Dashboard
Waiting Line Management
Interactive Voice Response (IVR)
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