english-logo

Live Notes

Capture key insights in real time to boost call accuracy, agent productivity, and follow-up efficiency. Take notes and tag conversations during live calls, so your team stays focused and your operations stay organized.

image_alt.live_notes

Stay focused. Take notes while you talk.

Capture key details, organize your calls, and follow up faster with Live Notes built right into your dialer

Take notes during live calls

No more switching tabs or scribbling on paper. Live Notes lets your agents write down important details as they happen, directly from the call interface, keeping everything in one place, in real time.

Add context with tags

Quickly tag conversations during the call to organize topics, track outcomes, or trigger workflows later. Tags improve reporting, visibility, and follow-up without slowing agents down.

Everything is auto-saved

Close and reopen the notes panel anytime during the call, your notes and tags are saved instantly. It’s seamless, reliable, and built for teams who don’t have time to do things twice.

Join thousands of businesses transforming customer interactions.

Cloud telephony and call center software deployed instantly

ZIWOlogo

Simply, Talk to Your Clients

Linkedin logoLinkedin logoLinkedin logoLinkedin logoLinkedin logo

Subscribe for Updates

© 2025 ZIWO. All rights reserved.