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Simply.Endless Conversations!

Voice, WhatsApp, and Better Collaboration in One Place! Experience seamless conversations and enhanced connectivity like never before.

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Enabling the success stories of so many companies.

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Boost your productivity

By using Conversations, you will have one single interface for calls, WhatsApp, tags, notes, and attachments and see all the history of the conversation to boost your productivity.

Conversation tag

Reduce your costs

Get local phone numbers in 150+ countries to reach your customers easily with high quality voice calls.

Conversation

Improve your customer experience

Transfer conversations to another team or teammate, they will have access to all the history and the contact profile. We enhanced contact profiles with multiple numbers per contact, attachments repository, notes, and tags history, and conversations history.

call transfer option

Frequently asked questions

Everything you need to know about the product and billing.

Can I send attachments and files to customers through ZIWO conversations using WhatsApp?

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What is the maximum number of messages can an agent send on WhatsApp?

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What is the process for upgrading our existing ZIWO version to ZIWO Conversations?

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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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Improving Customer Experience in the GCC

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Cloud-based

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High-quality voice

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Deployed in minutes

Call agent is helping customers on call

Crystal Clear Quality Calls

Voice Services provided only by local telecom operators & premium international carriers to get your phone numbers in every market you operate.

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Streamline Your Communication

Manage voice calls and WhatsApp in a single conversation interface available in multiple languages like English or Arabic to boost your productivity and your customer experience.

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15+ CRM Integrations

Seamless integration with your CRM deployed in seconds to increase the productivity of your agents and provide the best experience to your customers. 500+ APIs are also available to fit on any infrastructure.

Supporting your Business Anywhere you want to go

"As a cloud-based contact center solution, ZIWO enabled Floward to scale to Egypt and other countries outside Saudi Arabia easily, and to many other countries in the Middle East."

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Mohammed Natto

Head of Customer Service

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Features

Features designed to provide the best customer experience.

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Simple, secure, reliable and cloud agnostic

SSL protection

SSL & SSH Encryption of Data

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ZIWO runs on any public or private cloud

GDPR

GDPR Compliant

Uptime for last 30 days dashboard

>99.99% Uptime & 24/7 Amazing Local Support

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ISO 27001 Certified

Integrations

Integrated to the best help desks and CRMs

Connect your tools, connect your teams. With over 15 apps already available in our directory, your team’s favourite tools are just a click away.

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Join hundreds of companies that are willing to talk to their clients. Simply.

Cloud telephony and call center software deployed instantly

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