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Call Center Software
The Leading Cloud Contact Center Software in the Middle East.
Business Phone System
A scalable business phone system for every company.
Omnichannel
Manage all you Voice, WhatsApp conversations seamlessly in one place.
Workflows
Streamline your end-to-end customer experience with ZIWO Workflows.
Ziwo AI
Transform the way you manage calls and customer interactions with ZIWO AI
Our Customers
drivu Scales Support Efficiency with ZIWO
drivu is a UAE-based drive-thru ordering app that helps businesses add sales channels without infrastructure changes. With a team across five countries, drivu used ZIWO for remote call management, boosting productivity with features like the live dashboard and call redirection. They also plan to use ZIWO AI’s sentiment analysis and call transcription to enhance scalability.
drivu Testimonial
- Team spread across five countries, needing efficient call management.
- ZIWO enabled remote call handling across locations and time zones.
- Key features: live dashboard, call redirection, user-friendly interface.
- Plans to use ZIWO AI for sentiment analysis and call transcription to improve scalability.
ZIWO Features used by drivu
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