Our Customers
Tafaseel Partners with ZIWO to Revolutionize CX
Tafaseel, UAE's largest outsourcing firm, launched Ranna, an on-demand contact center platform using ZIWO. ZIWO reduced costs by 20%, improved productivity, enabled real-time monitoring, and integrated seamlessly with platforms like Salesforce and Freshdesk. Easy to set up, ZIWO offered user-friendly tools and customizable dashboards.
Tafaseel Testimonial
- Reduction of agent costs by 20% annually.
- Live dashboards and reporting improved agent monitoring.
- Easy integration with Salesforce and Freshdesk was enabled.
- Quick setup and user-friendly features boosted productivity.
Features
ZIWO Features used by Tafaseel
HD Inbound & Outbound Calling
Real-time Management
Live Dashboard
CRM API
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