Simply Program your voice
Get all you need to play with thee voice-based features at your fingertips. WebPhone
CDR
Click to Call
Web CallBack
Call Whispering
Call Masking
Call Tracking
Webphone on your website or App
Install ZIWO Dialpad in minutes in your own CRM or web app where agents can get all the functionalities to receive and place calls, view their call history or even change their status
Learn MoreCDR will help you track effectively
You can fetch CDR using API within Ziwo.This endpoint returns list of CDR by the given filter. You can fetch call recording MP3 file using ZIWO Web phone events.
Learn MoreClick to Call can enhance your workflow
You can make any phone numbers of you web app clickable to generate a call by the agent ! This can be done in the agent app or the admin app for ziwo
Learn MoreCall Whispering can improve productivity
This initiates an eavesdrop call which let’s user to listen to an agent’s live conversation with the customers. This call can also be updated to speak/listen to agent/both.
Learn MoreCall Masking can protect customer data
When a call lands as an incoming call through one of the DID numbers configured, the platform can request an external web service to fetch the list of rules. When the call ends, the CDR is also posted to the external service.
Learn MoreCall Tracking can help monitor your campaigns
The Call Trackers module can be used for dynamic handling the incoming calls by making a web service request to external service.
Learn MoreWeb Callback can enhance visitor engagement
The WebCallback is a button you can add to your website to allow customers to be called back. This invokes the WebCallback API by clicking on the button and enter their phone number, then Ziwo will generate a call to this customer, linking them to the contact center number you chose.
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