Our Customers
Mignet Technologies' Transformed CX
Mignet, an IT solutions provider recommended ZIWO to resolve their customer’s issues with poor call quality, system complexity, and scalability needs. Starting with 50 agents and scaling to 100, the customer benefited from advanced reporting, IVR, and seamless Freshdesk integration. ZIWO’s ease of use and VPN-free setup improved productivity and resolved dropped call issues.
Mignet Technologies Testimonial
- Customer started with 50 agents, later scaling to 100.
- Used features like advanced reporting, IVR, and Freshdesk integration.
- Adoption of ZIWO for easy setup and VPN-free and boosted productivity.
- Solved dropped calls and system problems.
- Seamless Integration with Freshdesk.
Features
ZIWO Features used by Mignet Technologies
Agent Statistics
HD Inbound & Outbound Calling
CRM API
Interactive Voice Response (IVR)
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