Agent Mobile App , Simply. Follows you everywhere
Ziwo’s Agent Mobile App is the perfect solution for remote agents who need to be able to work effectively on the go. The app allows agents to send, receive, and transfer calls with call detail record (CDR) and status change capability on their mobile device. This means that agents can access all the information they need to handle calls and manage their status, even when they are away from their desk.Learn More
Admin Mobile App , Simply. At your fingertips
Admins can easily keep track of your agents’ performance in real-time, even when you’re on the move. Our platform provides real-time monitoring and analytics that allow you to see how your agents are performing, so you can take action when necessary.
ZIWO organizes data in dedicated tabs, making it easy for you to access the information you need quickly. This way you can have an overview of all the data you need, like queues occupation, agents activity, SLA, and much more in a simple but complete way.Learn More
Desktop App , Simply. Available on Desktop
Experience the power of Ziwo’s platform right on your desktop with our easy-to-use desktop app. The app is designed to provide you with all the features and functionality you need to manage your call center operations in one convenient location.
The desktop app is available for both Windows and Mac, so you can install it on any computer. Once installed, you will have access to all the features you need to manage your call center, including call routing, call recording, call whispering, and more.Learn More