Simply. Help your Business

Call masking is a convenient tool to connect customers and external partners without revealing the caller and/or receiver phone number, substituting those with one of your own, usually your contact center main contact.

Call Masking Benefits

Customer
Data Protection

Developer
Friendly

End to end
monitoring

Smooth Communication
For Delivery

Call Masking Features

Directly activated from your app via API, ZIWO call masking platform will call both the delivery driver and the customer and make the connection. Both numbers will stay invisible to each party, avoiding off-platform calls.

Click to
Call for Feedback

Click to
IVR

Call
Recording

Unique
Customer Number

Programmable
API

Customized
Statistics