Simply. Help your Business

Call masking is a convenient tool to connect customers and external partners without revealing the caller and/or receiver phone number, substituting those with one of your own, usually your contact center main contact.

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Call Masking Benefits

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Customer
Data Protection

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Developer
Friendly

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End to end
monitoring

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Smooth Communication
For Delivery

Call Masking Features

Directly activated from your app via API, ZIWO call masking platform will call both the delivery driver and the customer and make the connection. Both numbers will stay invisible to each party, avoiding off-platform calls.

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Click to
Call for Feedback

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Click to
IVR

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Call
Recording

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Unique
Customer Number

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Programmable
API

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Customized
Statistics