Simply. Help your Business
Call masking is a convenient tool to connect customers and external partners without revealing the caller and/or receiver phone number, substituting those with one of your own, usually your contact center main contact.
Call Masking Benefits
End to end
Call Masking Features
Directly activated from your app via API, ZIWO call masking platform will call both the delivery driver and the customer and make the connection. Both numbers will stay invisible to each party, avoiding off-platform calls.