Published the Oct 16, 2019

What can be done with your existing PSTN lines?

Replace existing PSTN lines with Ziwo cloud-based contact center solution and have a better look at the advantages and disadvantages.

customer support
call center solution
Existing PSTN lines
phone numbers
Public Switched Telephone Network

existing PSTN linesSo, What is PSTN?

The term PSTN stands for Public Switched Telephone Network, many companies call them existing PSTN lines or the traditional circuit-switched telephone network. This is the system that has been in general use since the late 1800s. There are several names for the phones, such as PSTN, landlines, Plain Old Telephone Service (POTS), or fixed-line telephones. These phones are widely used and generally still accepted as a standard form of communication. However, they have seen a steady decline over the last decade. If you want to use Ziwo cloud-based phone and are wondering what can be done with your PSTN lines? Here are the possibilities:

Scenario A – You have existing PSTN lines with one or more numbers

existing PSTN lines

Scenario B – You have your own PRI line

1: Drop the numbers and use Ziwo cloud-based phone numbers

2: Transfer of ownership of the existing PRI range number

Ziwo cloud-based phone

3: Plug your PRI in our datacenter

Ziwo cloud-based

References: https://www.nextiva.com/blog/what-is-pstn.html 



Use Ziwo cloud-based Instead of Your Existing PSTN lines

About Ziwo

ZIWO Cloud Contact Center Software (CCAAS). Barrier-breakers, and an Information Technology organization that provides cloud center services and advanced tech solutions. This platform builds a deep relationship with the most important brands in the world, in order that they can build deeper relationships with their clients via Omnichannel software. Ziwo’s world-class platform can orchestrate a large-scale network of passionate experts around the world. Powered by people and augmented by cutting-edge technology, Ziwo delivers resonance with high quality, easy deployment, and precision.


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