What can be done with your existing PSTN lines?

16 - Oct - 2019 All   Customer Support   Integrations   Online   StartUp  

So, What is PSTN?

The term PSTN stands for Public Switched Telephone Network, many companies call them existing PSTN lines or the traditional circuit-switched telephone network. This is the system that has been in general use since the late 1800s. The phones themselves are known by several names, such as PSTN, landlines, Plain Old Telephone Service (POTS), or fixed-line telephones. These phones are widely used and generally still accepted as a standard form of communication. However, they have seen a steady decline over the last decade. If you want to use ziwo call center solution and are wondering what can be done with your PSTN lines? Here are the possibilities:

Scenario A – You have existing PSTN lines with one or more numbers

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Scenario B – You have your own PRI line

Option 1: Drop the numbers and use numbers provided by Ziwo

Option 2: Transfer of ownership of the existing PRI range number

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Option 3: Plug your PRI in our datacenter

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References: https://www.nextiva.com/blog/what-is-pstn.html 

https://blog.wildix.com/sip-trunking-the-difference-between-pstn-isdn-and-voip/

https://www.zpesystems.com/public-switched-telephone-network-pstn-lines-still-best-failover-option/

Use Ziwo Instead of Your Existing PSTN lines

About Ziwo

ZIWO Cloud Contact Center Software (CCAAS). Barrier-breakers, and an Information Technology organization that provides cloud center services and advanced tech solutions. This platform builds a deep relationship with the most important brands within the world, in order that they can build deeper relationships with their clients via Omnichannel software. Ziwo’s world-class platform can orchestrate a large-scale network of passionate experts around the world. Powered by people and augmented by cutting-edge technology, Ziwo delivers resonance with high quality, easy deployment, and precision.

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